Virtual PBX Provides Huge

An answering service run by a virtual PBX can save you thousands of dollars by avoiding hardware and maintenance costs. In fact, the technology has advanced so rapidly that these virtual answering services are the preferred way to organize, forward and manage incoming calls. The capabilities of these systems are mind boggling and the cost is a fraction of what it would be if you decided to install an in-house system.

A virtual PBX service is ideal for both large and small businesses and can handle all of your communications. The options and preferences are almost limitless. You can set it up anyway you want to insure that never miss an important call again. Moreover, you can portray a professional image, even if you are working at home.

Here is a quick rundown on just a few of the many features that are included:

Toll free service: You get your own toll free number for all your business needs and your prospects and customers never get a busy signal.

Multiple extensions: Press #1 for Joe, Press #2 for Mary, Press #3 for Customer Service, etc.

Call forwarding: Incoming calls are routed to wherever your designate, such as a cell phone, and even announcing the name of the caller before you speak with them. You can even program the system to configure the time of day you are available to accept calls.

Customizable Music on Hold: "It's all rock and roll to me!" You can play whatever music you like, or even better, you can promote your business while customers are on hold -- that's called an "on-hold commercial."

Access Voicemail and Faxes Online: You can receive your voicemail by accessing your online account from anywhere -- home, office or the beach.

Live Call Transfers: Traditional PBX services can't do this, but now you can put an incoming caller on hold, and then transfer them to your business partner's extension or your assistant's cell phone. Transfer callers between extensions/mailboxes just like a large corporate phone system. This is a feature most Virtual PBX services do not provide.

Hotlines: These are recorded messages that your prospects or customers can listen to 24/7 to learn more about your offerings. If they are interested, they can leave a voicemail and you can call these pre-qualified leads back. (Interestingly enough, most prospects don't want to talk to a salesperson, fearing high pressure tactics. They would rather find out what they can themselves.

Notification of New Messages: Virtual PBX can alert you via e-mail, text message, or phone whenever you receive a new message so you can get back to your important prospects and clients right away.

Send and Receive Faxes without a Fax Machine: You don't need that fax machine or that extra phone line. Just use your email, or log onto your account's online back office.

Ad Tracker: Know exactly which advertisements are pulling in the traffic and sales.

These are just some of the dozens of included features you get when you sign up for a virtual PBX answering service. It is very easy to set up and, better yet, it is available on a month to month basis, so you don't have to have any expensive long term commitments.